Alarm History Screenshot Checklist
Prepare alarm history screenshots and support notes for vertical injection molding machines without changing multiple settings before the issue is understood.
2026-07-12 - 4 min support note - Category: Controller Settings
Alarm history can show whether an issue is isolated, repeated, or part of a sequence. A clear screenshot helps support understand what happened before the machine stopped or required operator action.
Before changing settings or restarting repeatedly, collect the alarm evidence.
Screens to Capture
If the controller provides these pages, record:
- Current alarm screen.
- Alarm history list.
- Machine status or current cycle step.
- Program name or mold program screen.
- Any related auxiliary equipment status screen.
Take full-screen photos when possible. The screen title, time, and surrounding fields help support understand context.
Notes to Add with Screenshots
Alarm screenshots become more useful when paired with short notes:
- What was the machine doing when the alarm appeared?
- Did the alarm appear during mold close, injection, table movement, part removal, loading, or startup?
- Did it appear after a mold change, material change, maintenance activity, or parameter change?
- Does it appear once or repeatedly?
- Can the operator reset it, or does it return immediately?
Do not erase or overwrite the record before support has reviewed it if the issue is repeated.
Safe Photo and Video Guidance
If movement or timing is involved, a short video may help. Record only from outside guarded or moving areas. Do not place a camera inside the mold area, table area, or robot cell while equipment is active.
For insert molding and overmolding work, safe photos of insert loading position, fixture area, part removal path, and mold access may help explain why the alarm appears at a specific point in the cycle.
When to Use Troubleshooting Articles
If the alarm is connected with a visible part issue, review the related troubleshooting path as well. A short shot, flash, part sticking, insert shift, or unstable cycle may need both controller evidence and process evidence.
Related Reading
Related Reading
FAQ
Support review questions
Is an alarm code alone enough for support?
Need help reviewing this machine condition?
Send the machine model, controller screenshots, current mold or product, recent changes, and safe photos or video. Deboge can review the information and suggest the next support step.